Is It Still Possible to Contact eBay Directly? It will ask you to sign in, but be careful.
Then follow the instructions on the next two pages.
If we've asked you to send us documents, we should have sent you a link to another Help page where you can upload the documents.
Although there is no guarantee that eBay agents will be accommodating enough to address your issue if you initially sought information on a different issue, you may find someone who can point you in the right direction.
If the automated system does not give you a "Have Us Call You" link for the issue you selected, just re-visit the Contact eBay tool and randomly select another issue — most of them now lead to a "Have Us Call You" link, or you can access that option at the bottom of the page.
Pick the one you want to do.